At Tailored Ltd., your privacy is important to us. To better protect your privacy, we’re explaining our information practices and the choices you can make about the way your personal information is collected, used, and disclosed. To make this statement easy to find, we have made it available on our homepage and at every point where personally identifiable information may be requested.

Information We Collect

We may obtain your data in a variety of different ways, these include:

• From inbound phone calls where the incoming phone number is visible and verbal information passed to us.
• From inbound email enquiries using our ‘Contact’ form on our website www.tailored.org.uk
• From data you supply while working together on projects.
• From recruitment activities, including inbound CV submissions.
• From website analytics.
• When you engage with us on social media.

Tailored Ltd. collects many kinds of information in order to operate effectively and provide you with the best products, services and experiences. We collect information when you register, sign in and use our sites and services. We also may in some instances acquire information from other companies. We collect this information in a variety of ways, including from web forms, technologies such as cookies, web logging and software on your computer or other device.

Types of personal data we may process:

• Identity Data – this may include your surname, first name, maiden name, title, date of birth, gender and username
• Contact data – this may include your full postal address, billing address, telephone numbers and email address.
• Technical data – this may include your login data, browser type and version, IP address, browser plug-in types and versions.
• Communications Data – this may include your individual preferences in how you receive communications from us.

Special Category Data (Sensitive Data)

We do not collect any type of special category data about you. Special category data refers to any data that includes your race, ethnicity, political opinion, religious beliefs, trade union membership, sexual orientation, health, genetic or biometric data. We do not collect any information about criminal convictions and offences.

How we use your personal information

Tailored Ltd. uses the information collected to operate, improve and personalise the products and services we offer. We also may use the information to communicate with you, for example, informing you about your account and security updates.

We may respond to recruitment enquiries upon receipt of a CV.

Reasons we share your personal information

Except as described in this privacy statement, we will not disclose your personal information to a third party without your consent.

Data Retention Period

We will not keep your personal data on our files for longer than it is needed. As soon as your data is no longer required for the purpose in which we collected it for, including the purposes of satisfying any reporting, legal or accounting requirements it will be removed from our systems completely. By law we have to keep basic information about our customers for 6 years for tax purposes.

What are your rights over your personal data?

Accessing your personal information
You have the right to access the personal data we hold about you at any time, this is known as a Subject Access Request (SAR).

Your right to rectification of personal information
You have the right to correct your personal data when incorrect, out of date or incomplete.

Your right to erasure of personal information
You have the right to request for your personal information to be deleted or blocked.

Your right to restrict processing
You have the right at any-time to restrict or suppress the processing of your personal data.

Your right to data portability
You have the right to data portability, which allows you to obtain and reuse your personal data for your own purposes across different services.

Your right to withdraw consent
Whenever you have given us your consent to use your personal data, you have the right to change your mind at any time and withdraw that consent.

Opting out of processing

You can opt out of collection of personal information by automated means e.g. when visiting our website or visiting third party websites , by using the cookie consent tool displayed on the website (the browser you use may provide options on how to opt out of receiving certain types of cookies). However, without cookies you may not be able to view all of the website features. Please see our separate cookie policy.

Please contact us:
If you wish to access your personal information or update the information we hold, or wish to discuss your rights with us please get in touch.

Please email us at: online@tailored.org.uk
Phone us on: 0161-442-2860
Or visit our contact page at www.tailored.org.uk

Data Security

The security of your personal information is very important to us and we know how much data security matters. We have in place appropriate security measures to prevent personal data from being used or accessed in an unauthorised way, altered, disclosed or accidentally lost.

We regularly monitor our systems for possible vulnerabilities and attacks and are committed to protecting any information we may hold.